Frequently Asked Questions
Can you add or remove accessories from my pet?
Can you add or remove accessories from my pet?
Can I see my work before it ships?
Can I see my work before it ships?
Can I print more than one pet on one photo?
Can I print more than one pet on one photo?
What if I don't like my work?
What if I don't like my work?
Are my pet photos good enough?
Are my pet photos good enough?
Do you ship worldwide?
Do you ship worldwide?
What is your satisfaction guarantee?
What is your satisfaction guarantee?
Do you only design products for dogs and cats?
Do you only design products for dogs and cats?
How it works
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1. Upload a photo of your pet
Choose your favorite design from our unique collection, upload a photo of your pet, and place your order.
Once you place your order, we will begin handcrafting your pet artwork. -
2. Approve your custom pet art
Orders typically take 1-2 business days to complete, but due to the complexity of some products, it may take1-3 weeks. Once the order is complete, we will provide preview images for your confirmation or feedback. Upon confirmation, we will ship immediately. 100% satisfaction guaranteed!
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3. Receive your order!
We will ship your artwork and send you the tracking number via email. Get ready to receive your gift!
Remember to share on Instagram and tag @petportraart!