How it Works

  • Illustration showing a customer uploading a dog photo from a smartphone to begin a custom pet portrait order.

    1. Upload a photo of your pet

    Choose your favorite design from our unique collection, upload a photo of your pet, and place your order.
    Once you place your order, we will begin handcrafting your pet artwork.

  • Illustration of a custom dog portrait displayed on a tablet with a check mark, representing customer artwork review and approval before production or shipping.

    2. Approve your custom pet art

    Orders typically take 1-2 business days to complete, but due to the complexity of some products, it may take 1-3 weeks. Once the order is complete, we will provide preview images for your confirmation or feedback. After confirmation, we will ship immediately. 100% satisfaction guaranteed!

  • Illustration of a finished custom dog portrait securely packaged in a shipping box, representing the final delivery step.

    3. Receive your order!

    We will ship your artwork and send you the tracking number via email. Get ready to receive your gift!
    Remember to share on Instagram and tag @petportraart!

So what happens?

Once the order is completed, our in-house design team will create a high-quality product based on your photo. A preview will be emailed to you for your approval. You will receive a preview of the work for confirmation within 1-6 weeks. At this stage, you can make any revision requests until you are 100% satisfied.

Once approved, your product will be made and shipped to you.

Need help selecting the best photo?

We’ve put together a handy guide to help you get the best portrait possible…

View Guide